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In any business, the focus is on satisfying the buyer or customer. Customer experience aka CX is central to companies. Whether customers are seeking service in a hotel or airport, they require quality products and services. Anything that doesn’t meet their expectations or ruins their experience may trigger a chargeback claim or lead to abandonment.

According to the Chargeback Triangle, 63{6f0ef0f2124c45268834472e15e968b6e22693ba2937d48024d2fc53b3370d5d} of shoppers reduce their contact with a seller after a chargeback.

It shows that business owners should seek to resolve customer issues and do business in a friendly manner. The merchant should take some steps to address chargeback disputes without ruining customer experience.

How Chargebacks Affect the Retailer

The impact of chargeback to vendors and store owners is far-reaching because they take most of the liability of the reverse charge. In the event of a dispute, the business pays two-thirds of the chargeback fee.

Despite resources being spent daily … Read more

While shopping for jewelry can be really fun, things can get stressful when you are in the market for an expensive item of jewelry. An inexperienced jewelry shopper might pay too much. This article will show you how to make a wise jewelry purchase.

Keep your jewelry collection sparkling with a polishing cloth. This will allow your jewelry to shine and luster without using chemicals. Use the two-sided cloth on your jewelry as you would clean a glass. Use one side to shine it and the other for improving its shine.

Keep your jewelry stored somewhere that is dry and doesn’t have any air flow. Air and humidity can cause the metals of all types.

Take a good look at all the pieces that you like, and then hold everything else you consider to that standard. Be careful of tricks that jewelers use cheap tactics to make a diamond look … Read more

Whether you have inherited jewelry, received a piece as a gift or purchased a item for yourself, the world of jewelry can be a little confusing.Where can you find quality information about this ancient human tradition? You will find the information you need to become an educated jewelry consumer.

Be cautious of the way all of your jewelry gets stored together. It is better to use boxes, compartments, boxes, and hooks so that everything is kept separate. Resist the urge to jumble all your pieces into a community box. This haphazard approach can cause damage to the individual components of fine jewelry, and tangle necklaces or bracelets.

When shopping for sterling silver jewelry, you need both a discerning eye and a small magnet. If the piece you are examining is not silver and is made from non-precious metal, it is not sterling silver! Only non-precious metals can be drawn to … Read more