Consumer protection is the practice of protecting consumers from products and services, as well as the general public, from unfair business practices. Laws are often enacted to protect consumers.
Despite the significance of consumer trust in business-to-consumer e-commerce, many developed and emerging economies lack consumer protection laws.
If you are reading this article for research purposes, you can check third-party review sites like Collected.Reviews to check customers’ feedback on the online shopping experiences and how these laws affected those experiences.
Below are 6 universal laws that protect online shoppers:
1. Online payment security
The EU has adopted payment security principles. A need for “good customer verification” that necessitates the proper check of customers’ means of identification using a variety of approaches In the United States, authentication is needed. The Card Industry Data Security Standard establishes Authentication standards that differ depending on the size of the business. It has become an … Read more